When Jacob Mireles returned home from deployment in Afghanistan and Kuwait last year, he quickly applied to Project QUEST for Rackspace's Open Cloud Academy cyber security track in Information Technology. During the training he ran into financial issues and Project QUEST assisted with a portion of the mortgage and utilities. He went on to successfully complete the program and soon after graduation, was hired by IP Secure where he now works as a Security Control Assessor, testing risks attributable to software and hardware systems.

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In an effort to increase the number of home-grown techies to staff the information technology industry in San Antonio, Rackspace created the Open Cloud Academy -- a short training boot camp for programmers and network administrators -- which has graduated 335 people since 2013.

Of these graduates, 221 were supported by Project Quest through City funds secured by COPS / Metro leaders. COPS / Metro's intervention to secure local funding put Project Quest on the cutting edge of bootcamp training for IT workers in San Antonio.

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At a graduate recognition ceremony for 200 Project Quest students, Executive Director Sr. Pearl Ceasar and Boardmember Sr. Gabriela Lohan -- both instrumental in the creation and implementation of the long-term workforce development program -- congratulated each one on stage.

Says Sr. Pearl Ceasar:

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On Monday, March 9th, President Barack Obama announced a new 'TechHire' initiative, speaking to nearly 2,000 at the National League of Cities Conference. The work of Project Quest Executive Director Pearl Ceasar and Deborah Carter of Rackspace was recognized for moving lower income people into high demand occupations like Information Technology.

Project Quest's partnership with Rackspace has already resulted in the graduation of dozens of lower income people from the Open Cloud Academy. Project Quest played a pivotal role in recruiting and supporting these students, implementing best practices developed by West / Southwest IAF labor market intermediaries.

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"Project Quest, a local jobs training program established in 1992, has partnered with San Antonio-based Rackspace to recruit individuals interested in enrolling in Rackspace's Open Cloud Academy. There have already been 17 Project Quest students enrolled in the Cloud Academy, and Quest is seeking city funding to expand participation by its clients....The additional funding would allow another 200 Project Quest clients to participate in the Cloud Academy...."

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