[Excerpt]

Reporting bad landlords who won’t fix apartments to maintain adequate living conditions should be easier for Dallas tenants, especially for those who are the most vulnerable because of their economic or immigration status.

It has been a little over a month since this newspaper reported the hazardous conditions endured by Bachman Lake-area tenants, including moldy walls, pest infestations and leaky roofs. This is not a case of “they get what they pay for.” Residents said they are paying up to $1,400 a month, close to the rent average in the Dallas area.

For these tenants, most of them with limited English skills, navigating the city’s bureaucracy to report code violations has been frustrating. They said they rarely see results. “We are not living for free; we are paying,” Bachman Lake resident [and Dallas Area Interfaith leader] Claudia Cruz, 38, told us.

Bachman Lake Tenants Need Support, Dallas Morning News [pdf]