Labor Market Intermediary Institutions

West/Southwest Industrial Areas Foundation organizations are pioneering workforce initiatives that bring working people out of poverty level jobs and into living wage careers. By building the political will for investment of public monies in long-term training, local organizations have successfully brought together employers, community college officials and community leaders to create long-term workforce development and education programs for actual jobs in high demand occupations.

Inspired by the success of the oldest of these labor market intermediaries, Project Quest in San Antonio, leaders established an additional nine projects in the West and Southwest US: Capital IDEA in Austin, Texas; Project ARRIBA in El Paso, Texas; VIDA in the Rio Grande Valley of Texas; JobPath in Tucson, Arizona; NOVA in Monroe, Louisiana, Skills-Quest in Dallas, Texas; Capital IDEA-Houston in Houston, Texas; Project IOWA; and Arizona Career Pathways in Phoenix. In 2014, DuPage County United launched its own labor market intermediary, Career Connect Metro West, just outside Chicago.

Collectively, these institutions have trained and placed over 16,000 adults in living wage jobs which pay, on average, $40,000 annually plus benefits and a career path. This number is expected to grow as the West/Southwest IAF expands into Phoenix, Des Moines, Albuquerque and DuPage.


WORKFORCE PROJECTS

Project Quest
Capital IDEA
Project ARRIBA
VIDA
JobPath
NOVA
Capital IDEA-Houston
Skill-Quest
Project IOWA
Arizona Career Pathways
Career Connect Metro West


PRESS

Report: ARRIBA Program That Helps Low-Income Students Through Nursing School Has $893 Million Impact, El Paso Inc.(2021) [pdf]

Job Training Can Change Lives.  See How San Antonio Does ItNew York Times (2019) [pdf]

San Antonio Program Moves Low-Skilled Workers Into Middle-ClassHouston Chronicle (2019) 

Texas Job Program Shows Unusually Strong, Lasting Gains, Study Finds, Austin American Statesman [pdf] (2017)

A Capital Idea: We Can’t Think of a More Valuable Initiative, Houston Chronicle (2014)

A Look at How Project ARRIBA Helps Individuals and the Community, KVIA (2014)

Job Training Program Adjusts Amid Funding Cuts, Texas Tribune (2013)

Who Can Fix the “Middle-Skills” Gap?, Harvard Business Review (2012) [pdf]

School for Success, The American Prospect (2012)

Project Quest a Worthwhile Investment for City, San Antonio Express News (2012)

Workforce Training of Parents Boost Children’s Aspirations
Austin American Statesman (2011)

Tucson Tech: $200,000 Grant to Help Train 50 Adults
Arizona Daily Star (2011)

VIDA Success Stories Multiply; Job-Training Organization Moves Forward
Brownsville Herald (2009)

Building a Career Where There Was Just a Dead End
Washington Post (2007)


INDEPENDENT STUDIES

Fourteen Year Gains: Project QUEST's Remarkable ImpactEconomic Mobility [pdf] (2024)

The Economic Impact of Project Arriba on El Paso County, TexasHunt Institute for Global Competitiveness, University of Texas at El Paso (2021)

Nine Year Gains: Project QUEST's Continuing ImpactEconomic Mobility Corporation (2019)

VIDA: Implementation and Early Impact Report, Pathways for Advancing Careers in Education (2018)

Escalating Gains: The Elements of Project QUEST's SuccessEconomic Mobility Corporation (2018)

Escalating Gains: Project QUEST’S Sectoral Strategy Pays Off, Economic Mobility Corporation (2017) 

Economic Impact of Project ARRIBA on El Paso, Texas
UT El Paso, Institute for Policy and Economic Development (2015)

Economic Impacts of the JobPath Program on Pima County
Applied Economics (2014)

Return on Investment from Capital IDEA: Research Brief, Full Report, 2014 Update
UT Austin, Ray Marshall Center for the Study of Human Resources (2011)

VIDA: Economic Impact Study
UT Pan American, Data & Information Systems Center (2010)

Project Quest: A Case Study of a Sectoral Employment Development Approach, Aspen Institute (2001) [pdf]

Capital IDEA: Generational Impact Study (2011)

Beyond Graduation: Promoting Post-Program Engagement & Advancement
Aspen Institute (2009); On the Road to Success video (2010)


ADDITIONAL MATERIALS

Further reading on workforce development strategies

IEF Labor Market Programs, a memo by MIT economist Paul Osterman (2002)  

Video about the establishment of Project Quest in San Antonio (1994)

Story about the establishment of Project Quest in San Antonio by COPS/Metro


LOCAL UPDATES


With a track record of moving tens of thousands of adults from poverty-level jobs into living wage careers, the West/Southwest IAF Labor Market Intermediary Programs are a testament to the power of organized people to deliver economic mobility. Last week, directors from seven of these programs participated in the Workforce Directors Convening in Houston:

VIDA (Rio Grande Valley)
Project QUEST (San Antonio)
Capital IDEA (Central Texas)
Capital IDEA (Houston)
Project ARRIBA (El Paso)
NOVA Workforce Institute of Northeast Louisiana
Arizona Career Pathways


In the closing weeks of the 2025 legislative session, over 100 Texas IAF leaders mobilized once again to stop a corporate tax giveaway that would have slashed wages and cost Texas schools hundreds of millions in lost revenue.


[Excerpts]

Project QUEST has had the ongoing political and community backing of COPS/Metro Alliance... that helped launch the program in 1992 and worked to ensure that Project QUEST has ongoing financial support. Project QUEST’s strategies can and have been replicated in other communities. The key is considerable, reliable financial support that can be used flexibly to meet community members’ needs.  A few key results are as follows:

  • Project QUEST participants earned $54,000 more than the control group during the 14-year follow-up period.
  • Project QUEST and the community colleges invested an average of $16,244 (2022 dollars) in each participant over the fourteen years following study enrollment, resulting in a 234 percent return on investment. Moreover, program graduates moved out of poverty and into the middle class, earning close to $60,000, on average, in the final year of the study. 
  • Participants ages 35 and older at the time of enrollment experienced the greatest benefit from Project QUEST, earning a remarkable $138,577 more, on average, than their counterparts in the control group over the fourteen years.

Fourteen Year Gains: Project QUEST's Remarkable ImpactEconomic Mobility [pdf]




[Photo Credit: William Luther, San Antonio Express News]

[Excerpt]

"These slower-than-expected results have prompted even local advocacy group COPS/Metro, one of Ready to Work’s earliest and staunchest champions, to criticize the program for not doing a good enough job of getting job commitments from employers upfront.

The good news is that everyone involved with Ready to Work has demonstrated a willingness to learn from mistakes and adapt."

Garcia: By Frustrating Trial and Error, Ready to Work is Changing LivesSan Antonio Express News [pdf]

 


Urges More Cities and Counties to Invest in VIDA

Valley Interfaith leaders Rosalie Tristan and Joe Hinojosa celebrated VIDA's recent fundraising success as the culmination of 28 years of dreams and hard political work.  Almost three decades ago, Valley Interfaith established and, over the years, sustained the labor market intermediary to help transform jobs in the Rio Grande Valley. 

Valley Interfaith Leaders Proud of VIDA's SuccessRio Grande Guardian


[Excerpt] 

On Dec. 15, the El Paso County Commissioners Court unanimously awarded the organization [Project ARRIBA] $1 million in American Rescue Plan funds.

“Your decision to invest this one-time historic amount of funding will go a long way for our families and our economy at a time when there is an enormous need,” said Daniel Tirres, a leader with EPISO/BI to the commissioners. “Now is the time for the court to double down rather than let up.”


In meetings with Hays County Commissioners, Corridor Interfaith leaders in Central Texas emphasized the importance of workforce development in one of the fastest growing counties in the county.  The Commissioners Court responded, increasing its public investment in long-term job training by 10% to $55,0000 in the upcoming fiscal year.  

Capital IDEA graduate Mary Helen testified, saying: "After working as a paramedic... I went back to college and earned my RN degree. I currently work as an ICU nurse at Ascension Seton Network and provided care to the first COVID patients in our region."


[Excerpt from San Antonio Report]

U.S. Secretary of Labor Marty Walsh heaped praise on San Antonio’s city government for its expansive workforce development program, often called the largest of its kind in the country.  He said he wishes the federal government could do more.

At a roundtable discussion with local industry leaders and city officials Monday, Walsh called SA Ready to Work — the city’s $230 million program aiming to train thousands of low-wage workers for middle-class careers over the next five years — innovative and exemplary for its heavy collaboration with industry leaders.....

SA Ready to Work opened for enrollment in May, though many pre-registered. In the nearly four months since then, slightly more than 5,400 applicants have signed up — nearly fulfilling what the city anticipated to be enrollment through its entire first year.

Outpacing both contractors so far is Project Quest, the jobs training nonprofit that [like SA Ready to Work] sprang out of COPS/Metro.  Project Quest is managing the cases of 112 participants.

[Photo Credit: Alamo Colleges]

Labor Secretary Would Like to See Bigger Federal Investments in Ready to WorkSan Antonio Report [pdf]

U.S. Secretary of Labor visits the Alamo Colleges DistrictAlamo Colleges District [pdf]


Executive Director Michelle Paul explains how Capital IDEA Houston transforms lives.  Capital IDEA Houston is a long-term job training program established by TMO.  


Arizona Interfaith Network (AIN) leveraged a $5 million investment from the state of Arizona to help hundreds of families step into economic security with the expansion of long-term workforce development initiatives JobPath in Pima County and Arizona Career Pathways in Maricopa County.

AIN leaders worked with state legislators to direct $5 million from Arizona’s federal Coronavirus relief funding to expand the program in the wake of the pandemic.  This investment will ensure that low-income families can access high-quality education and training for lower earning families.

The completion rate for Arizona Career Pathways is 90%, the job placement rate is 85%, and the average starting wage is $24.50 per hour.

JobPath is an initiative of Pima County Interfaith and Arizona Career Pathways is a Valley Interfaith Project initiative.


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